Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Wow! I am absolutely blown away by this phenomenal block maker. It's unquestionably been a transformative addition to my gardening routine, completely revolutionizing the way I go about and nurturing my plants. The design of this tool is incredibly ergonomic, which means it fits comfortably in my hands, making it exceptionally easy to use. One of the most noticeable effects has been how much less strain there is on my hands when using this block maker as compared to other tools I've tried before. This reduction in strain has made an enormous difference for me no longer do I have to worry about hand fatigue or discomfort during those long hours tending to my garden. But what's truly impressed me beyond measure is the impact that this tool has had on the growth and vitality of my seedlings. They are thriving like never before! Their health and vigor are clearly visible, showcasing a level of growth that was previously unattainable prior to using this fantastic piece of equipment. Moreover, efficiency has skyrocketed since incorporating this block maker into my gardening process. Tasks that would typically take up considerable time now seem effortless and streamlined thanks to its innovative design and functionality. Consequently, not only am I able to get more done in less time but also enjoy each moment spent working with nature even more than before. To say that this tool has enhanced the process of planting would be an understatement; it's transformed it entirely – making every aspect from sowing seeds right through nurturing them until they're ready for transplanting far more efficient and enjoyable than ever before. This isn't just a simple gardening tool—it’s a game-changer 🌱👍
My plants seem healthier since using these perfectly formed soil blocks from this handheld tool. Highly recommend it!
Just got into gardening during quarantine and was looking for ways to make things easier - stumbled upon this nifty little gadget online and decided to give it a go...BEST DECISION EVER!! 👏 Not only does this thing save me time by simplifying the process of preparing soil blocks for seedlings, but also keeps everything neat and tidy (no more dirt everywhere!). Highly recommend!
This handheld tool? Absolute lifesaver! As someone who’s always had a green thumb but not much patience 😅 , prepping soil blocks used to be such a chore… But now? It’s quick, effortless AND fun thanks to this amazing product. The construction is solid too – feels like it’ll stand up well even after years of use.
If you're serious about your garden then you need one of these handy tools ASAP! Since using mine regularly over the past few months I've noticed that my plants seem healthier than ever before - they really do thrive better when planted in these perfectly formed soil blocks. And let's not forget how easy it is now - no mess or fuss involved at all anymore 💚🌿
Who knew a handheld tool could make such a difference? My seedlings are thriving and I've cut my planting time in half!
A must for any gardener! This tool has made planting season an absolute breeze. 🍃
I'm all about efficiency and this product delivers. It creates perfect soil blocks every time - no more mess or wasted time!
I'm an avid gardener, but as I've gotten older, my arthritis started getting in the way of my passion... until I found this handheld device! It makes creating blocks for seedlings a breeze - no more struggling or pain in my hands. Plus, it's lightweight yet sturdy; you can tell it's built to last! A must-have for any gardening enthusiast.
works nice
This soil block maker is the best thing that's happened to my garden. It's convenient, effective, and so easy to use.
The design of this block maker is genius! Lightweight yet sturdy, it’s become an essential part of my gardening routine.
Great product! Makes preparing soil blocks for seedlings quick and effortless – definitely worth the investment.
No more hand strain thanks to this amazing device. Creating blocks for seedling is now pain-free and efficient.
Seriously impressed with how well-built this block maker is - feels like it will last many seasons. A great addition to any garden shed!